Remote Monitoring and Management – We monitor Windows events, Security alerts and resource utilization on all your users workstations and notify you when your attention needed. We can help you stop the issue before it has any impact on your business.
Unlimited Remote support calls – With our remote support help is always available. We have support portals, direct calls and chat support where you can initiate one of our technicians for remote connect and help.
Endpoint Security – We use Webroot for endpoint protection which includes lightning-fast scans, protection against ransomware, firewall and network monitor.
Security Patching – Complete Patch management is provided as part of our support package. You never have to worry about unpatched systems sitting somewhere on your network. We make sure all critical security patches applied all the time keeping your systems safe.
All support staff located in Toronto, Ontario Canada. We do not outsource any support to other countries. Managed IT offering comes with support of our other services that we porvide like Cloud Services, Security Consulting, Data Backup and Recovery and many others.