Managed IT Services
With Managed IT for Small and Medium business you are completely covered for any remote support issues for your workstation and servers. We install small client on all remotely supported workstation which allow us to monitor security or any performance related issues that may be happening on your systems. Remote client allows us to connect to your system any time you need assistance and help you resolve any IT related issues that may be happening with your systems.
- TEKYHOST provide you with the most advanced virus and malware protection included in our support packages.
- You also never have to worry about patch management and keeping systems up to date as all this also included in our package.
- Log Monitoring and Reporting also available and included in Managed IT.
- Support for Servers, Workstation – Windows, Linux and MAC.
What is included in Managed IT for small and medium business:
Remote Monitoring and Management – We monitor Windows events, Security alerts and resource utilization on all your users workstations and notify you when your attention needed. We can help you stop the issue before it has any impact on your business.
Unlimited Remote support calls – With our remote support help is always available. We have support portals, direct calls and chat support where you can initiate one of our technicians for remote connect and help.
Endpoint Security – We use Webroot for endpoint protection which includes lightning-fast scans, protection against ransomware, firewall and network monitor.
Security Patching – Complete Patch management is provided as part of our support package. You never have to worry about unpatched systems sitting somewhere on your network. We make sure all critical security patches applied all the time keeping your systems safe.
All support staff located in Toronto, Ontario Canada. We do not outsource any support to other countries. Managed IT offering comes with support of our other services that we porvide like Cloud Services, Security Consulting, Data Backup and Recovery and many others.
TEKYHOST is a highly rated Toronto based MSP provider.
MSP means outsource certain services to specialist companies. Outsourcing has long been understood as a cost-cutting move. TEKYHOST is the best Toronto based MSP provider for small and medium business.
TEKYHOST Managed Service Provider (MSP) services?
- Managing IT infrastructure
- Offering technical support to staff
- Managing user access accounts on clients systems
- Offering fully managed hardware outsourcing
- Co-location in our Toronto, Ontario based data centre
- Managed Cloud Infrastructure
- Managed Office 365 Tenant
What are benefits of using TEKYHOST as your MSP?
- Provides staff on call around the clock at little extra charge
- Can fill in for in-house staff shortages
- Can cover for on premises disasters
- Can include data backup management to avert data loss
- Clearly defines the work of IT support by definition in a binding contract
- Can be scalable, adding on extra resources incrementally or temporarily
- Removes the danger of a company being held up by industrial action
- Reduces the problem of companies competing for scarce qualified IT experts, driving up wages
- Makes highly-qualified staff available to all parts of the world
- Makes experts in lower-wage locations available to companies in high-cost place
An MSP can replace a company’s IT department entirely, or provide a single niche service. The industry is evolving to provide expertise to all points of the globe and makes cutting-edge technology available at a low price.
As the best Toronto based MSP Provider we only hire fully certified Engineers that are experts in their field.
All our MSP packages include:
- System management, including the creation of restore points and freeing up storage and memory.
- Constant system status monitoring
- Access logging and security auditing
- License usage monitoring
- Patch management
- Software update rollout