Managed IT & Cybersecurity for Ontario Dental Practices
TEKYHOST DentalComplete brings your clinic's IT support, Microsoft 365, cybersecurity, backup, network, Internet, phones, dental software coordination and PHIPA-readiness under one managed technology partner.
Toronto & GTA focused support with remote service available across Ontario.
One number to call for clinic technology.
Instead of the office manager deciding whether to call the ISP, Microsoft, the phone company, ClearDent, the imaging vendor or the security provider, TEKYHOST coordinates the technology issue from start to finish.
Your dental office should not need five technology vendors to solve one problem.
Dental practices depend on computers, patient-management software, imaging workstations, Internet, email, phones, backups and secure access every day. DentalComplete gives the practice a single managed IT partner responsible for keeping that environment secure, supported and operational.
One Support Relationship
TEKYHOST becomes the first call and coordinates third-party vendors when the issue crosses systems.
Standardized & Secure
We deploy a repeatable clinic architecture for identity, endpoints, Wi-Fi, backup, remote access and security.
PHIPA-Ready Operations
Technical safeguards, reporting and documented processes help support the clinic's privacy and security obligations.
What's included in DentalComplete
A standardized managed technology stack designed specifically around the day-to-day needs of an Ontario dental practice.
Managed IT & Help Desk
- Managed Windows workstations and laptops
- Remote support and troubleshooting
- Patch and software management
- User onboarding and offboarding
- Asset and device monitoring
Microsoft 365 & Identity
- Microsoft 365 management
- Multi-factor authentication
- Conditional Access and identity controls
- Intune device management
- Teams, OneDrive and SharePoint support
Cybersecurity
- Endpoint detection and protection
- Email and phishing protection
- Threat monitoring and response
- Security awareness training
- Vulnerability and security reviews
Backup & Recovery
- Microsoft 365 backup
- Server backup where required
- Dental application backup verification
- Recovery planning
- Scheduled restore testing
Network, Wi-Fi & Internet
- Managed firewall and switching
- Business Wi-Fi
- Guest Wi-Fi isolation
- Clinical and imaging network segmentation
- Optional Internet failover
Phones & Secure Communications
- Cloud business phone system
- Reception call queues and auto attendant
- Voicemail and after-hours routing
- Secure e-fax options
- Number porting and ongoing support
A standard dental technology stack we can deploy repeatedly
Standardization helps improve reliability, supportability and security while allowing the clinic to keep specialized equipment that already works.
PHIPA readiness is built into the IT design.
DentalComplete is designed around security controls that help Ontario dental practices reduce technology risk and support their obligations for protecting personal health information.
- Identity and access controls
- MFA and privileged-account protection
- Device encryption and endpoint security
- Network segmentation and secure remote access
- Backup and recovery controls
- User onboarding and offboarding procedures
- Security awareness and incident-response processes
- Periodic access, security and backup reviews
TEKYHOST provides PHIPA-aligned technical safeguards and readiness support. PHIPA compliance depends on the clinic's complete legal, privacy, administrative and operational practices and is not guaranteed by technology alone.
We coordinate the technology vendors so your practice doesn't have to.
If an issue involves ClearDent, the ISP, Microsoft, the phone carrier or a dental imaging vendor, TEKYHOST can coordinate the technical troubleshooting while remaining your clinic's primary IT contact.
ClearDent & Dental Software Coordination
We support the IT environment that dental software relies on and work with the software vendor when application-level assistance is required.
Imaging Without Forced Replacement
Keep compatible existing imaging equipment. TEKYHOST manages the infrastructure around it and coordinates with the specialized imaging provider when hardware service is required.
Optional physical security for the clinic
DentalComplete can extend beyond traditional IT to help manage the technology protecting the physical facility.
Security Cameras
Cloud-managed cameras for entrances, reception, hallways, parking and other appropriate clinic areas.
Access Control
Managed door access and user permissions for staff-only areas and facility entry points.
Secure Network Integration
Cameras and physical-security devices can be isolated from clinical systems using dedicated network security policies.
Designed for new, existing and growing dental practices
TEKYHOST can standardize an existing clinic or build the technology foundation for a new location.
Discover
Inventory users, computers, software, imaging, phones, Internet, backups, network equipment and third-party vendors.
Design
Create the standard clinic architecture, security baseline, network segmentation, backup plan and support responsibilities.
Deploy
Onboard devices, configure Microsoft 365 and security, standardize the network, migrate phones where required and document the environment.
Operate
Provide help desk, monitoring, patching, security response, backup verification, user management and vendor coordination.
Why dental practices choose a managed approach
Less Downtime
Standardized, proactively managed technology helps reduce avoidable disruption to front desk and clinical operations.
Less Vendor Finger-Pointing
TEKYHOST takes ownership of the IT troubleshooting path and coordinates outside technology vendors when necessary.
Stronger Security
Identity, endpoint, email, network and backup controls are managed as one security program instead of unrelated products.
Dental IT Services FAQ
Does TEKYHOST support ClearDent?
TEKYHOST can manage the computers, Microsoft 365 environment, network, backup, security and connectivity that ClearDent depends on, and coordinate with ClearDent for application-level issues. Any formal vendor partnership or reseller status should only be represented after approval by the vendor.
Do we need to replace our existing dental imaging equipment?
No. The goal is to support compatible existing imaging environments wherever practical. TEKYHOST manages the underlying IT infrastructure and works with the imaging vendor for specialized equipment or application service.
Can TEKYHOST help with PHIPA?
Yes. TEKYHOST can implement and document PHIPA-aligned technical safeguards such as MFA, encryption, endpoint security, backup, access controls, secure remote access and security monitoring. Overall PHIPA compliance also depends on the clinic's legal, privacy and administrative practices.
Can TEKYHOST manage our Internet and phone system?
Yes. Internet connectivity, optional failover, business voice, reception queues, auto attendants and secure e-fax can be incorporated into the managed clinic environment.
Do you support multi-location dental practices?
Yes. DentalComplete can be standardized across multiple Ontario locations with centralized Microsoft 365, security, support and consistent network standards.
Ready to simplify your dental practice technology?
Start with a complimentary Dental IT & Security Assessment from TEKYHOST.